Avantica’s governance expertise makes shifting vendors a structured, successful, and smooth experience.
We’re keenly aware there may come a moment when an organization faces the need to switch vendors for their tech operation.
Outsourcing is a well-established practice in the global technology market and it’s a certified way to lower costs and to maximize business.
However, a point may be reached when the value provided by an outsourced vendor is not optimal - they may not be able to keep up with your need
to improve/transform your operation; perhaps you’re looking to leverage better methods or processes in a shifting outsourcing market;
maybe your company wants to reduce vendor costs; or, unfortunately, there has been a breach of contract. Whatever the reason, on many occasions the best
way forward is a new and improved vendor solution.
Although the effective and tactful handling of the many variables involved in changing vendors may seem like a
daunting task, it doesn’t have to be. This is where Avantica can help.
Be it shifting to a completely new vendor, coordinating a new management scheme,
or wanting to consolidate your vendor operation, Avantica brings curated industry know-how and experience to ensure everything goes smoothly for your organization.
What are you missing out on with your current development partner?
What you gain
These are just some of the benefits you reap when transitioning vendors with us by your side:
In-depth analysis and diagnosis that results in improved visibility of your operation’s technology ecosystem.
With a clearer overview, you’ll have a better understanding of your operational technology systems, third-party dependencies,
infrastructure and management costs, and more.
Enhanced vendor performance, measured with our set of governance and productivity metrics.
Improved alignment between your company’s business strategies and technology. Our team helps you discern how technology
supports your business vision, letting you know what needs to be adjusted for optimal performance, and making suggestions
that will lead to an increase in commercial value
Our Vendor Transition Process
01
Discovery Blueprint
We gather all the necessary information for a thorough assessment of your operation’s current status;
this usually implies on-site visits and face-to-face meetings but can also be done virtually. Namely,
we set up meetings with relevant stakeholders, explore your organization’s pain-points, read all pertinent
documentation, examine your infrastructure, discuss management / development / delivery / release processes, etc.
Afterward, based on our findings, we present an effective plan to achieve your company’s vendor transition objectives.
This includes defining a roadmap, determining the new team’s structure, and writing up an architecture diagnosis document.
02
Knowledge Transfer
This is an adaptation period where information is transferred from the old vendor to the new. Project documentation,
access to source code, assets, development/production environments, and deployment/management procedures are some of
the aspects involved in this stage. Generally, this is executed by the core team that participated in the discovery phase,
guaranteeing continuity, and allowing accrued knowledge to be capitalized upon throughout the entire transition process.
03
Team Ramp-up
The new team, defined during discovery, takes charge of all on-going development and maintenance efforts. The core team
- those who went through the knowledge transfer - ramp up the new team members based on the established roadmap, using
artifacts and processes defined during stage two. This continues until dependency on the old vendor team is eliminated
and the new team flies solo, taking over completely
Our Transition Governance
Avantica’s transition governance ensures the proper execution of the above transition process, making sure it is aligned
with the client’s business objectives. It is not executed in isolation, but within a hierarchy of governance structures operating
at the following two levels:
Strategic
Alignment of strategic business goals with the established transition plan
Risk management control
Management of vendor relationships, performance, and resources
Management of the overall scope
This is led by the Steering Committee, who is in charge of:
Collaborating with customer-centric leadership
Establishing programs, goals, budget, constraints, and resource allocation
Reviewing, evaluating, and adjusting the plan as required
Operational
Transition plan execution
Knowledge transfer
Risk and opportunity identification
Management of team performance and resources
Reports, metrics, and escalations
This is presided by the Process Team:
The technical team responsible for executing the plan
Possess a deep understanding of the business’ goals, combining this with technological know-how and expertise in tools and processes
Governance Environment
Customer Sponsor
Strategic - Steering Comittee
Avantica Architect
Avantica Sales Rep
Avantica Proj. Mgr
Customer Management Team
Operational - Process Team
Avantica Architect
Avantica Proj. Mgr
Avantica Tech Leads
Customer Product Owner & Tech Staff
SLAs
Standards
Processes
Regulations
Why Work With Avantica?
Some of what we bring to the table includes:
An experienced transition governance team structure that helps guarantee a successful transition
A global pool of experienced resources in all major areas of technology
Application of a systematic and proven approach that ensures a smooth transition and knowledge transfer
Avantica's Quality Guarantee
We know vendor transitions can vary greatly depending on the needs of an organization and can prove to be a challenge. This is why we’re here!
Since we entered the technology market over 25 years ago, Avantica has accumulated ample experience to provide the security you need and to
ensure your vendor shift goes smoothly. After having helped clients change vendors, we know exactly what to do to make sure you get the best
value out of your vendor solution and we’re here to help you optimize your tech operation.
Take the first step towards a successful vendor transition today!